Frequently Asked Questions
Everything you need to know about your Ampace tech experience.
What kind of warranty comes with Ampace electronics?
All Ampace products include a standard 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available for those who need their gadgets sooner.
What is your return policy for opened items?
We offer a 30-day return window. Items must be returned in their original packaging with all accessories. A restocking fee may apply to opened electronics depending on their condition.
Do you offer international shipping?
Yes, Ampace ships to over 50 countries worldwide. Please note that customers are responsible for any applicable customs duties or import taxes.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment options through our financing partners.